📦Shipping Policy

Core Philosophy: Engineered Precision, Delivered Globally
Our logistics network is engineered with the same precision as our products, forming a robust, intelligent, and scalable global delivery ecosystem. Designed to uphold the ROMESON promise of "Performance Beyond Expectation," we ensure every component, device, and system reaches you securely, efficiently, and on time—wherever you are in the world.

Order Processing: Rapid and Reliable Dispatch
To minimize your wait and accelerate setup, all orders are processed and prepared for shipment within 24–48 business hours after payment confirmation. Orders placed after cut-off times or on weekends/holidays will be processed the next business day.

Global Delivery Coverage, Timelines & Fees
Leveraging our integrated digital platform and strategically located fulfillment centers worldwide, we deliver tailored shipping solutions to match regional needs and customer expectations.



Delivery Region Service Tier Estimated Transit Time Fees & Notes
Continental US Standard 3–7 business days Free on orders over $99; otherwise $9.99
Express 2–4 business days $14.99
Overnight 1–2 business days $24.99
Canada, UK, EU, Australia, Japan Standard 7–14 business days Calculated at checkout based on address & weight
Expedited 4–9 business days Optional premium service
Rest of World Tailored Logistics Varies by destination Our logistics team will contact you with options and a custom quote

For remote, island, or special-territory deliveries, we provide dedicated routing and personalized shipping arrangements. After your order is placed, a ROMESON support specialist will reach out to confirm delivery details and timelines.

Flexible Shipping & Real-Time Tracking
Choose the shipping service that fits your timeline:

  • Standard: Cost-effective, fully tracked delivery.

  • Express: Priority handling and faster transit.

  • ROMESON Elite: For customers with active service plans or bulk/commercial orders—includes white-glove logistics, consolidated shipping, and proactive dispatch coordination.

Every shipment includes a tracking number and a link to monitor its journey via our website or app. For multi-part or system orders, we optimize packaging and routing to synchronize delivery whenever possible.

Receiving Your Order: Inspection & Support
Upon delivery, please inspect the outer packaging before signing. If there is visible damage, wetness, or tampering, note it with the carrier, take photos, and notify our ROMESON Support Team within 24 hours. For orders with multiple components, if any item is missing, we will initiate a trace and rapid replacement to ensure your complete satisfaction.

We continuously refine our logistics operations to improve speed, reliability, and sustainability. This policy is subject to updates; please always refer to the latest version available on the ROMESON official website.